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We make Vilnius dance!

Privacy Policies

All personal data of the clients shall be processed by the company VŠĮ „Gravity renginiai“ (hereinafter - “Gravity renginiai“) registration code 306666994, address Krivių street 5, LT – 01204, Vilnius, Lithuania. The group of the companies aims to have all data processed in the EU and the EEA countries. “Gravity renginiai” shall process the personal data in accordance with the principle of data minimization: only the personal data that is necessary for the provision of our services shall be processed. The purpose of this document is to explain in a transparent and comprehensible way how and according to which principles the personal data of the clients shall be processed. This document describes the principles of processing of personal data and how personal data shall be processed. Please read the principles of personal data processing carefully to understand how “Gravity renginiai” can process your personal data.

1. DEFINITIONS AND ABREVIATIONS

GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);

Personal data - any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name and surname, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Applicable legislation - all applicable laws of the European Union and the Republic of Lithuania, including, but not limited to, national legislation implementing GDPR.

Client or data subject - a natural person who uses the services of “Gravity renginiai” or expresses a wish to use them and whose personal data is being processed by “Gravity renginiai”, including the use of the e-shop of the “Gravity renginiai” via the website.

Processing of data - any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

Controller of data - the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. For the purposes of these personal data processing principles, the controller of personal data is VŠĮ „Gravity renginiai“ (registration code 306666994, address Krivių street 5, LT – 01204, Vilnius, Lithuania).

Website - the “Gravity renginiai” website https://gravityvln.lt and all related subdomains or other websites of the “Gravity renginiai” and social networks used by the “Gravity renginiai”.

Processor of data - a natural or a legal person, public authority, agency or other body which processes personal data on behalf of the controller.

2. GENERAL PROVISIONS

2.1. The principles of the processing of personal data apply to clients who use the services of the “Gravity renginiai” or express their wish to use them. The principles of the processing of personal data shall be also applied to clients who use the e-shop of the “Gravity renginiai”.

2.2. “Gravity renginiai” hereby guarantees that personal data shall be processed in accordance with applicable laws. The main legal act that “Gravity renginiai” shall comply with when processing personal data of the clients is GDPR.

2.3. Should you have any questions about the processing of your personal data, please contact us using the contact information provided in the section "Contact Information and Questions".

3. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

3.1. “Gravity renginiai” processes the personal data of the clients only if it has a legal basis to process them in accordance with applicable law.

3.2. “Gravity renginiai” processes personal data of the clients in the following cases:

  1. to conclude a contract, to perform a contract, to guarantee the performance of a contract or to provide services to the clients, for example in order for a client to register as a consumer or in order to use the e-shop of the “Gravity renginiai” (legal basis: Article 6 (1) (b) of GDPR;
  2. to fulfil legal obligations, such as the accounting obligations of “Gravity renginiai” (legal basis: Article 6 (1) (c) of GDPR);
  3. the case of legitimate interest of the “Gravity renginiai” or of a third party, unless such interest outweighs the interest of the data subject or the fundamental rights and freedoms requiring the protection of personal data (legal basis: Article 6 (1) (f) GDPR);
  4. Based on the consent of the clients, for example, to receive a newsletter (legal basis: Article 6 (1) (f) GDPR). If the client provides the consent to receive the newsletter, he /she shall have the right to withdraw the consent at any time by clicking on the "Remove" link attached to the newsletter.

4. PROCESSING OF PERSONAL DATA

4.1. “Gravity renginiai” only processes personal data that is voluntarily provided by the client. Piletilevi does not collect information about the clients from any third parties.

4.2. The exact composition of personal data collected and processed by “Gravity renginiai” depends on the specific services that “Gravity renginiai” provides to the client in specific circumstances. Detailed conditions for the collection of personal data may be set out in the agreement between “Gravity renginiai” and the client.

4.3. In case the client registers as a user of the e-shop of “Gravity renginiai”, “Gravity renginiai” shall collect the following data of the client required to create an invoice in accordance with the terms and conditions of the e-shop services: name, surname, e-mail address, telephone number of the customer.

4.4. If a transaction (ticket purchase) is performed through the e-shop of “Gravity renginiai” (regardless of whether the client is a registered or an unregistered customer of the e-shop), “Gravity renginiai” collects the following data about the client: information about the ticket purchased from the e-shop of “Gravity renginiai” (including information about the discount when the ticket is purchased with the discount); information about the bank account used to perform the transaction (number of the bank account and name and surname of the owner of the account).

5. DISCLOSER OF PERSONAL DATA

5.1. “Gravity renginiai” does not disclose personal data of the clients to third parties without an appropriate legal basis.

5.2. In certain cases, “Gravity renginiai” discloses personal data of the clients to the persons entitled (for example, to the organizer of the event to which the client has purchased a ticket), if it is necessary to provide important organizational information, to repurchase the tickets, in case the event has been cancelled or for other important reason.

5.3. “Gravity renginiai” has the right to use authorized processors of data for the processing of personal data. In some cases, “Gravity renginiai” shall authorize certain persons to process personal data of the clients, for example providers of IT services (server services providers, developers of IT software).

6. STORAGE OF PERSONAL DATA

6.1. “Gravity renginiai” does not store personal data longer than it is necessary for processing of personal data or longer than it is permitted by applicable laws.

6.2. “Gravity renginiai” stores the personal data of registered users in “Gravity renginiai” e-shop until the user decides to delete his account (legal basis: Article 6 (1) (b) GDPR, performance of the contract).

6.3. “Gravity renginiai” stores personal data related to contracts concluded between Bilietų platintojas and the client for a maximum of 3 years after the transaction (legal basis: Article 6 (1) (f) GDPR, legitimate interest and limitation period for claims as referred to in paragraph 1).

6.4. “Gravity renginiai” shall store accounting documents, which may in some cases include personal data, for 7 years from the end of the financial year in which the financial transaction relating to the document was entered in the accounting book in accordance with the original document (legal basis: Article 6 (1) (c) GDPR).

6.5. For more information on the conditions for storing your personal data, please contact us using the contact information provided in the "Contact Information and Questions" section.

7. RIGHTS OF THE CLIENTS

7.1. Clients have all the rights arising from the applicable laws regarding the processing of their personal data, in particular the following rights:

  1. the right of access: the clients have the right to ask at any time whether “Gravity renginiai” has any of his /her personal data and to receive information about which data is being processed by “Gravity renginiai”;
  2. the right to correction: the clients have the right to ask “Gravity renginiai” to specify or to correct personal data if the data is insufficient, incomplete or incorrect;
  3. the right to objection: the clients have the right to object the processing of his /her personal data, for example when personal data is used in the legitimate interests of “Gravity renginiai”, including profile analysis for the purposes of direct marketing;
  4. the right to erasure: the clients have the right to demand to erase his / her personal data if the processing is based on the consent and the client revokes the consent for processing of personal data;
  5. the right to restriction of processing of data: the clients have the right to demand Piletilevi to restrict the processing of personal data in accordance with applicable law, for example, if Piletilevi no longer needs personal data of the client for the purposes of processing or if the client has objected the processing of his / her personal data;
  6. the right to revoke the consent for processing of personal data: if the client's personal data is processed on the basis of the consent, the client shall have the right to revoke this consent at any time;
  7. the right to transfer: the clients have the right to receive from “Gravity renginiai” previously submitted personal data processed with the prior consent or for the purpose of fulfilling the contract concluded with the client, in writing or in a publicly used electronic format and, if technically possible, to request “Gravity renginiai” to transfer such data to a third party - the service provider;
  8. right to file a complaint: if the client considers that his or her rights have been violated while processing personal data, he or she shall have the right to file a complaint to the Personal Data Protection Inspectorate or to court.

7.2. The rights of the clients listed in this section related to the processing of their personal data are not absolute rights. In certain cases, the rights of other data subjects or the rights of Piletilevi may limit the rights of the client.

7.3. In order to exercise these rights or to submit requests for the processing of personal data, please contact us using the contact information provided in the "Contact Information and Questions" section.

8. SAFETY OF PERSONAL DATA

8.1. “Gravity renginiai” shall guarantee the security of processing of personal data in order to protect personal data from unintentional or unlawful processing, disclosure or destruction.

8.2. Taking into account the latest research and technological developments, the costs of their application, the nature, scope, context and purposes of the processing of personal data, as well as the different risks to the rights and freedoms of individuals, “Gravity renginiai” shall always seek to implement appropriate technical and organizational measures to process personal data to ensure the safety.

9. USE OF DATA

Personal information about the ticket Purchaser (name; mobile phone number; postal address; e-mail address) is confidential and only accessible to the staff working with the ticketing system. It is necessary to enable us to provide a high quality, fast and secure ticketing service and to use the information for marketing purposes (if the ticket Purchaser has given prior consent to the use of his/her Personal Data for marketing purposes). In all other cases, the User's Personal Data may be disclosed to third parties only in accordance with the procedure provided for by the laws of the Republic of Lithuania. Any financial details of the ticket Purchaser (e.g. payment account number) are recorded temporarily. They are not collected or stored in the GRAVITYVLN.LT system.

10. CONTACT INFORMATION AND QUESTIONS

Should you have any questions about the processing of personal data or would you like to make requests for the processing of personal data, please contact the “Gravity renginiai”.

Contacts of “Gravity renginiai”:

VŠĮ “Gravity renginiai”
Legal entity code 306666994
VAT code LT100016716314
Krivių st. 5, LT – 01204, Vilnius, Lithuania
Email: [email protected]